Dalaman Airport Alibaba Hotel

Dalaman Airport Alibaba Hotel

Dalaman Airport Alibaba Hotel places great importance on the protection of your personal data. This Clarification Text has been prepared to inform you about how your personal data is collected, processed, stored, and used, as well as your rights regarding the processing of such data. It provides information in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and other relevant legislation.

1. Methods and Legal Grounds for Collecting Personal Data

The Hotel collects your personal data through various channels, including our website, phone, email, hotel reception, surveys, and guest registration forms. Your personal data is processed for the purposes of providing hotel services, making reservations, offering accommodation services, and informing you about various campaigns.

The processing of personal data is based on the following legal grounds:

• Performance of a contract: To provide services, make reservations, and deliver other necessary services during your stay.
• Legal obligations: To comply with tax and other legal regulations.
• Legitimate interests: To improve guest satisfaction, enhance hotel services, and optimize internal operations.
• Explicit consent: For marketing, advertising, and promotional activities with prior consent.

2. Processed Personal Data

Below are examples of personal data processed by Dalaman Airport Alibaba Hotel:

• Identification Information: Name, surname, ID number, passport details.
• Contact Information: Phone number, email address.
• Hotel Data: Reservation details, accommodation dates, duration of stay.
• Payment Information: Credit card details, payment history.
• Visual and Audio Records: Photographs and video recordings from security cameras.
• Preferences and Needs: Room preferences, meal preferences, information about disabled guests.

3. Purposes of Personal Data Processing

Your personal data is processed for the following purposes:

• To make hotel reservations and provide necessary services during your stay.
• To ensure guest satisfaction and collect feedback.
• To comply with legal regulations (e.g., tax returns, hotel registry requirements).
• To inform you about marketing activities and special campaigns (only with explicit consent for these purposes).
• To monitor hotel premises through security measures and video surveillance.
• To process payments and issue invoices.

4. Sharing of Personal Data

Your personal data will only be shared with third parties as necessary to fulfill the purposes stated in this Clarification Text and in compliance with legal obligations. Such third parties may include:

• Public authorities and regulatory bodies (e.g., tax offices, courts).
• Service providers (e.g., hotel management software providers, payment systems, security services).
• Hotel affiliates or other businesses within the group.

5. Protection of Personal Data

The Hotel takes all necessary technical and administrative measures to securely store your personal data and protect it from unauthorized access. Security measures include encryption, firewalls, and regular security audits.

6. Retention Period for Personal Data

Your personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected. The retention period will be determined in accordance with legal regulations and our internal procedures. For example, tax and accounting records may be stored for at least 5 years as required by law.

7. Your Rights Regarding Personal Data

Under the KVKK, you have the following rights regarding your personal data:

• To learn whether your personal data is being processed.
• To learn the purpose of processing and whether your data is being used for the intended purposes.
• To request correction or deletion of your personal data.
• To request the transmission of your personal data to another party.
• To object to the processing of your personal data.

To exercise these rights, you can contact us at [hotel email address].

8. Contact Information

For any questions or requests regarding the processing of your personal data, you can contact Dalaman Airport Alibaba Hotel. Our contact information is as follows:

• Email: info@dalamanairportalibabahotel.com
• Phone: +90 546 918 9000
• Address: Karaçalı Mah. Kanalbaşı Sok. No:25 Dalaman/Turkey