Frequently Asked Questions

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For your convenience, we have compiled a selection of frequently asked questions regarding AliBaba House.


FREQUENTLY ASKED QUESTIONS

We have gathered all the questions for you

Accommodation right by Dalaman Airport

Alibaba hotel is just 3 km away from Dalaman Airport.

Yes, we do! If you’d like to be picked up, please share your flight number and arrival time with us. We’ll meet you at the passenger exit gate holding a sign that says “Alibaba Hotel.” For pricing details, feel free to visit our “Transfer” page.

Absolutely! Just let our reception team know your departure time. Our transfer vehicle will be ready for you at the hotel parking lot at the time you choose. For pricing, check out our “Transfer” page.

If you’re coming to Dalaman Airport from other holiday destinations, you can call us 30 minutes in advance or arrange a meeting time via WhatsApp or email. We’ll greet you at Meeting Point Counter number 1 in the airport parking lot with an “Alibaba Hotel” sign.

Yes, we can pick you up from Dalaman Bus Terminal. Just share your arrival time with our reception team. For prices, please refer to our “Transfer” page.

Yes, we offer transfer services to these locations. Our reception team will assist you. Visit our “Transfer” page for pricing details.

Yes, we have an on-site café where you can order dinner.

Yes, our rooms are soundproof, so you won’t be disturbed by airplane noise.

Yes, you can pay with cash or via bank transfer.

Check-in starts at 4:00 PM, and check-out is by 11:00 AM.

Yes, late check-ins are no problem! Just let us know in advance via WhatsApp, email, or phone.

Yes, early check-in is possible, subject to room availability.

If your room is available, we can extend your check-out by 1-2 hours. You can also leave your luggage at the hotel and explore the beaches in Dalaman.

Smoking is not allowed in our rooms, but children and pets are welcome. Please let us know about them during your booking.

You can visit the city center for shopping, which is 5 km away from our hotel.

We serve a traditional Turkish breakfast from 7:00 AM to 11:00 AM.

Yes, we provide Wi-Fi throughout the hotel.

Yes, we offer free parking for our guests.

We accept Visa and Mastercard.